The guide was an outstanding guide and his extensive knowledge of the birds and animals made our visit very enjoyable. His ability to call the birds is amazing. He also shared with us his insight into the life and culture of people in this part of Sabah. We enjoyed his company. Our driver also did a very good job. We find all of the staff helpful and obliging. The food was adequate and plentiful and our room was well appointed and very comfortable. Overall, a very enjoyable experince.
Mary, australia
09 April 2014
Malaysia Tourism Quality Assurance (MyTQA) is the initiative of the Ministry of Tourism and Culture to improve the quality of service and facilities for tourism products in Malaysia. It encourages a Tourist First approach to customer service. It allows participants to display their certification for promotional purposes, opportunities for training sponsored by Ministry of Tourism and Culture, attending trade missions overseas and lending opportunities under the Tourism Loan Funds. MyTQA objectives include to increase customer confidence for tourism related products and services accredited, classification of tourism products and up to standards, inculcate a culture that values quality tourism products and services as well as quality improvements of tourism products and services in Malaysia.